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"Unable to populate data, please check if mandatory value is entered correctly."- How to fix this validation error?


Answer

Most likely, this error happened because Zoho CRM requires that in your import file, you have data for all the mandatory fields. For example, "Last Name" is a mandatory field in Zoho CRM. Make sure that the "Last Name" column in your Leads import file has values. For the records that do not have a last name, you need to specify the values as 'not provided', 'none' etc.