Here you can ask any questions related to data migration and get answers from field experts,
regardless of your IT experience.
Import2 charges a one-time fee per one import. To migrate new tickets that will emerge in your older platform after the import is done, you will have to pay for another migration.
To avoid this we suggest you migrate data when you are ready to fully switch to Zendesk right after the migration is done. Usually we recommend you start the full migration Friday night and start using the new system on Monday. If you would like to schedule a specific time for your migration, please "Report new issue" at https://www.import2.com/my_import and let us know the time.
about 3 years ago