Here you can ask any questions related to data migration and get answers from field experts, regardless of your IT experience.

We are planning to migrate from MS CRM online to Zendesk. In ms crm we have utilized the case module for service requests. Can import2 migrate cases from ms crm to zendesk, including email correspondence attached to each case?


Answer

Yes, we can do that, though it would require a special configuration. Can you please reach out to us by email at help@import2.com and we will guide you through the process.
A2900e39aaa3205e2b57a3ea5105b528 Answered by Mark Kofman about 3 years ago