How to Import Help Center Articles into Zendesk

Published 03 June 2019

Description

Upload articles saved in CSV file into your Zendesk account with Import2 Wizard. Use it to perform data migrations from other apps, or to do bulk-editing on existing articles, or add new articles.

1. Connect your Zendesk account

2. Upload the CSV file containing articles details, being sure to include Zendesk's required fields such as author, locate and more

3. Complete the field mappings

4. Start the import, and see the articles appear in your Zendesk help center

Automate your data import tasks
Use Auto-import to perform regular data uploads into your business apps. Learn more
Your familiar CSV import, but better
Import2 Wizard helps you bring the data you want into the tools you use - whether it be contacts, accounts, deals, tickets, customers, emails, tasks, notes and more. Learn more
Business Data Glossary
We know that talking about data could be confusing. Here is a list of terms for you to get up to speed. Learn more