How to Set up a Regular Import of Tickets into Zendesk

Published 01 March 2019

#Zendesk

Description

Setup an automated import of ticket data into Zendesk with Import2 Wizard. Setup the import once, and email files with new ticket data as often as you need.

1. Connect your Zendesk account

2. Setup the import template, including the field mappings and the email where you will be sending the files from

3. When you have new data, email your CSV file(s) to the Import2 Wizard email address provided during setup

4. See the tickets appear in Zendesk

Automate your data import tasks

Use Auto-import to perform regular data uploads into your business apps. Learn more

Your familiar CSV import, but better

Import2 Wizard helps you bring the data you want into the tools you use - whether it be contacts, accounts, deals, tickets, customers, emails, tasks, notes and more. Learn more

Business Data Glossary

We know that talking about data could be confusing. Here is a list of terms for you to get up to speed. Learn more