How to Set up a Regular Import of Tickets into Zendesk
Published 01 March 2019
Description
Setup an automated import of ticket data into Zendesk with Import2. Setup the import once, and email files with new ticket data as often as you need.
1. Connect your Zendesk account
2. Setup the import template, including the field mappings and the email where you will be sending the files from
3. When you have new data, email your CSV file(s) to the Import2 email address provided during setup
4. See the tickets appear in Zendesk
Business Data Glossary
We know that talking about data could be confusing. Here is a list of terms for you to get up to speed.
Learn more
The Complete Introduction to CSV
A straightforward and practical exploration of all things CSV, from how to create and open files, converting CSV from other formats and troubleshooting common issues.
Learn more
Import your data into any business App
Take your data from CSV file to upload into your apps. Or, opt to take data directly from one app and copy it into another.
Learn more