How to Import Tickets into Zendesk from a CSV

Published 06 May 2019

Description

Upload ticket data into Zendesk from a CSV file using Import2 Wizard. Whether you are performing a data migration from another app, or just syncing new or updated ticket details into your Zendesk account, use Import2 Wizard's simple, guided process to complete the import.

1. Connect your Zendesk account

2. Upload the CSV file containing ticket data, being sure to include Zendesk's required ticket fields

3. Complete the field mappings for all ticket details you wish to import

4. Start the import, and see the tickets appear in Zendesk

Automate your data import tasks
Use Auto-import to perform regular data uploads into your business apps. Learn more
Your familiar CSV import, but better
Import2 Wizard helps you bring the data you want into the tools you use - whether it be contacts, accounts, deals, tickets, customers, emails, tasks, notes and more. Learn more
Business Data Glossary
We know that talking about data could be confusing. Here is a list of terms for you to get up to speed. Learn more