How to Import Tickets into Zendesk from a CSV

Published 06 May 2019

#Zendesk

Description

Upload ticket data into Zendesk from a CSV file using Import2. Whether you are performing a data migration from another app, or just syncing new or updated ticket details into your Zendesk account, use Import2 simple, guided process to complete the import.

1. Connect your Zendesk account

2. Upload the CSV file containing ticket data, being sure to include Zendesk's required ticket fields

3. Complete the field mappings for all ticket details you wish to import

4. Start the import, and see the tickets appear in Zendesk

Business Data Glossary

We know that talking about data could be confusing. Here is a list of terms for you to get up to speed. Learn more

Pull Data Reports from multiple business apps

Consolidate all your business data in one place and have swift analysis based on your business metrics. Learn more

Import your data into any business App

Take your data from CSV file to upload into your apps. Or, opt to take data directly from one app and copy it into another. Learn more